How can I request warranty service?

To request warranty service for any of our products, please contact the store where you made the purchase, bringing your receipt or invoice.
If you bought from our official online store, email support@marsgaming.eu with:

Order or invoice number
Product model
Description of the issue
Photos or a short video showing the problem (if possible)
Our team will review your case and let you know the next steps according to the applicable warranty.

Does this answer your question?

Yes (3)

No (0)

Sorry about that

How can we improve it?

Thanks

Your feedback helps improve this answer for everyone.

Cookie name	Provider	Purpose	Expiry
cookiesplus	https://marsgaming.eu	Stores your cookie preferences.	1 year
PrestaShop-#	https://marsgaming.eu	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day